CRM implementation to work with real data

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In a hotel there can be many examples of experiences that generate an emotional bond that you can spread through marketing. For example: friendly communication from the staff, a well-designed menu, offering programs for all the senses such as massages, art classes, relaxation or mindfulness .The idea is to win over our guests, make them feel unique , and make them talk about the hotel when they return home. And let them come back again and again!If the experiences segment is not handled skillfully, you could be losing half of online bookings.






Source: Think With Google9. Technology: innovations at the service of the Chinese Thailand Phone Number List guestEmbrace innovative technologies to enhance the guest experience. Some of the solutions you can add are:and better communicate with guests at the time of reservations, answer questions, etc.Use of artificial intelligence: to personalize and automate services, for example with chatbots and data analysis.Virtual reality and augmented reality : to share with more realistic images of amenities, rooms, entertainment areas, etc.





“Increasingly, ChatGPT integration will take place across different stages of the customer journey. “Generative AI is only at the beginning of its journey, giving consumers the ‘ultimate concierge’ at their fingertips.” Source: Euromonitor international10. Videomarketing: experiences in imagesvideo marketing for hotelsProduce and share high-quality videos for both social networks and your website. You can also create a YouTube channel to expand your audience to the audience that prefers this format and which is increasingly numerous.1